neuRealities strengthens its security and privacy commitments with ISO 27001, SOC 2 Type I, HIPAA and GDPR
We’re proud to share that neuRealities has achieved ISO 27001 certification and successfully completed our SOC 2 Type I attestation and confirmed our compliance with HIPAA and GDPR.
As a healthcare technology company, security and privacy are not check-the-box back-office activities for us; they are tied directly to patient safety, clinical confidence and the duty of care our partners carry for the people they serve. We hold ourselves to a high standard when it comes to protecting the data entrusted to us and meeting the expectations our healthcare partners rightly bring to any technology they adopt. These milestones are the result of a security and privacy program that’s been independently assessed, implemented and controlled across our organization, and it underpins the trust our healthcare partners place in us.
Here’s what each one means:
ISO 27001 is the leading international standard for information security. Achieving certification shows that neuRealities has a robust, structured Information Security Management System (ISMS) in place — a risk-based framework for protecting sensitive information from unauthorized access, disclosure, or loss, with an ongoing commitment to getting even better over time.
SOC 2 Type I is an independent attestation from an external auditor confirming that the security controls are well-designed to meet recognized Trust Services Criteria. In plain terms: it's third-party proof of how we protect our partners' information.
HIPAA (the Health Insurance Portability and Accountability Act) sets the US standard for the privacy and security of protected health information (PHI). Our compliance reflects our commitment to handling sensitive health data responsibly and by the book.
GDPR (the General Data Protection Regulation) sets strict standards for how personal data is collected, used, and protected across the EU and UK. Our compliance means we handle personal data transparently, lawfully, and with care.
What this means for our healthcare partners: Hospitals, health systems and clinical organizations rightly apply rigorous scrutiny to the technology they bring into care settings. These credentials give our partners independent, recognized evidence that neuRealities meets that bar: our systems are secure by design, sensitive information is safeguarded to the relevant regulatory standards, and that our practices have been examined by an external auditor rather than simply asserted. For partners' security, privacy and procurement teams, that means a clearer, faster path to working with us, and one less thing to take on trust.
Information security and privacy are fundamental to how we build and operate. With these standards in place, neuRealities is well positioned to continue delivering innovative healthcare technology while giving our partners, and the patients and clinicians they serve, full confidence in the security of their data. We remain committed to maintaining and building on these standards as we grow.
Clients can request access to our security documentation through our Trust Center.